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Frequently Asked Questions

What time does the class start?

The training sessions will commence promptly at 8:00 am on the first day, preceded by registration beginning at 8 am. Subsequent days of the training program will commence promptly at 8 am.

What time does class end?

The conclusion times for classes may vary: full-day sessions typically conclude at 5 pm, while half-day sessions conclude at 12 pm. Any potential alterations to these timings will be communicated by your instructor for your convenience and awareness.

Is there a dress code for class?

We suggest a business casual attire for the classroom setting.

Does PATC provide lunch?

No. Attendees are kindly requested to make their own arrangements for lunch during the event.

If I don't attend all of the seminar days, are the certificate hours adjusted?

Your certificate will accurately reflect the hours of class attendance. Should any hours be missed, they will be deducted accordingly from the certificate's total hours.

What happens when a student at the class is a "no show"?

Regrettably, refunds are not issued for non-attendance in registered courses. However, the credited value for the unattended course can be transferred and applied toward a different course enrollment.

How do I cancel my registration for a class?

To initiate a cancellation, please direct your request via email to, ensuring inclusion of the attendee's name, the scheduled class date, and, if available, the invoice number for expedited processing.

When will PATC cancel a class?

Generally, PATC will cancel classes by the Monday preceding the scheduled week. Our commitment to accommodating last-minute registrations extends the class availability until this time. PATC strongly suggests that attendees purchase refundable airline tickets and hotel reservations. PATC IS NOT RESPONSIBLE FOR ATTENDEES' TRAVEL OR OTHER COSTS UNDER ANY CIRCUMSTANCES.

Will PATC refund my money if PATC cancels the class?

PATC offers a refund policy wherein individuals seeking a refund are kindly requested to notify us accordingly. Failure to communicate such a request will result in the amount being held as credit on your account, available for future enrollment in alternative classes. To initiate the refund process, please reach out to us via email at or directly contact Bobbie Campbell at or Stephanie Coomer at

Does PATC cover any additional expenses?

No. PATC is not responsible for any expenses incurred by attendees. PATC does not assume responsibility for expenses incurred, including travel-related costs, associated with your participation in our classes.

Are PATC classes accredited?

Yes. PATC is recognized by dozens of state and national accreditation services. PATC routinely assists attendees to make sure that they receive credit for all hours of attendance.

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