Additional Course Work & Tuition Required
for College Credit Hour
Course Details:
Introduction To Crisis Negotiations: This session will examine the
roots of Hostage / Crisis Negotiations. The students will learn the Why
of negotiating and the numerous ways that a Crisis Negotiation Team should
be utilized.
Tactical Use Of Negotiators: The role of the Negotiator is
misunderstood in many Tactical circles. The student will learn the
value of Negotiators in deploying the tactical option.
Team Structure: The structuring of a crisis negotiation team and the
importance of command personnel, their understanding and support will be
discussed. (This structure works for small and large agencies alike)
Basics Of Negotiating: The function and duties of each team member
including command personnel will be explained and discussed.
Communication Skills: The student will be given an in-depth overview
of Communication Skills. Both conversational speaking and listening are the
tools of communication. (Active Listening Skills) The importance of being
able to listen well is a necessary tool for the successful negotiator.
Psychology Of Negotiations: In this segment students will discuss
in laymen's terms the mental disorders that are prevalent during crisis situations.
Identifying the mental disorder and dealing with it in a crisis situation.
Terrorism and the Negotiator: Can we negotiate with a terrorist? We will discuss the different methods of negotiating with terrorist. An understanding of the ideology and culture of terrorist. Can we negotiate with TERRORIST?
Case Studies: Each and every hostage and crisis situation is different.
The cases we will review are a diverse sampling of the instructors experiences.
A burglary which turns into a hostage situation, a bank hold-up goes bad
and an international hijacking.
Dealing With The Media: In this segment the students will learn the
value of forming a working alliance with the media rather than an adversarial
relationship.
Suicide Intervention: Can you talk a person into committing suicide?
The myths and the truth about suicide will be discussed.
The Resolution: Sometimes our success is bittersweet, we will discuss
the Good and Bad side of a resolution.
The Aftermath: Negotiator Stress, second guessing and Monday morning
quarterbacking will be discussed.
Role Plays: Professional actors will be utilized during these segments
of the training. Both instructors will guide the students through the tense
and very stressful job of negotiating with various types of Hostage Takers
and Emotionally disturbed people. Students will get a chance to participate
as a team member and use the most advanced electronic equipment that is on
the market today.
Upon completion you will have gained the knowledge:
Understand the Crisis team structure
Dynamics of Negotiations
Value of using trained police negotiators
as opposed to (clergy, politicians,
mental health professionals or family members)
Psychology in Hostage Negotiations
The Team Concept - Tactical and
Negotiation
Communicating with people in Crisis
(bosses and politicians included)
