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Phase I & II Hostage Negotiations and Crisis Intervention

Length of Seminar: 4.5 Days
Instructor: Mark Lowther or Jack Cambria

Course Objective:

Skilled negotiators can make the difference between successfully resolving hostage situations and similar crises and having those situations spiral dangerously out of control.

This course provides extensive basic information about and strategies for hostage negotiation. It includes theoretical concepts on the three different types of response incidents and the value of negotiation, as well as the equipment needed for effective negotiation. Participants will learn strategies for active listening, building rapport with hostage-takers, managing demands, understanding the role of stress, and negotiating with people displaying irrational and inappropriate behavior because of personality disorders and mental illnesses. The course covers special situations involving complex environments and situations, including cases involving law enforcement personnel. Participants will review actual hostage situations to provide in-depth analyses and understand the lessons that were learned. In addition, they will participate in an interactive video exercise in which their responses drive the outcomes.

Upon Completion:
Participants will be able to:

Manage a hostage or other crisis incident
Identify the three different types of response incidents
Explain reasons for negotiation
Differentiate emotion and rationality
Describe profiles of hostage-takers and hostages
Understand the basic concepts of active listening
Cite relevant court decisions and legal issues
Explain the five core principles of managing emotion
Understand response protocols for special environments
Develop effective tactical teams
Adjust negotiating strategies for common personality disorders and mental illnesses
Review responses to incidents involving law enforcement officers
Manage hostage-taker demands and stress levels

Link to Hostage website: Here





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