Administrative And Mid Level Supervision for first line supervisors and new administrators
Length of Seminar: 2.5 Days Instructor: Multiple
The significance of middle management’s role of supporting the mission and vision of the department can’t be understated. New administrators and supervisors need preparation to effectively handle the challenges they’ll face in their roles.
This course provides an overview of the key responsibilities of middle management, offers practical strategies for addressing challenges, and explores ways to provide a positive work environment. Participants will gain insight into the importance of aligning performance evaluation with the agency’s mission and vision, how to hold supervisors accountable, and using sound risk management practices to minimize potential liability. In addition, they’ll explore ways to implement the CEO’s agenda while preserving relationships with those under their supervision and become more aware of the pitfalls of dealing with the media. Case studies and case law will be used to illustrate situations and evaluate solutions.
Upon Completion: Participants will be able to:
• Lead by example and ethics
• Develop an action plan for dealing with the problem supervisor
• Better understand the role of middle management
• Assess the subculture of the organization
• Identify the major components of a press conference
• Understand their role in the mission and vision statement
• Recognize the importance of performance evaluations to work performance
• Identify Level 5 leadership
• Describe 12 critical high risk tasks
• Create written expectations for supervisors