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Seminar Title:  
Advanced Hostage and Crisis Negotiations

DATES:  3/17/2022 through 3/18/2022

INSTRUCTOR(S):  Andrew Young

LOCATION:  2 West Training Rooms (North Jail Complex) - 2110 "O" Street, Greeley, CO  80631

HOTEL:  Homewood Suites by Hilton Greeley - Greeley, CO  970-330-1706
Contact Hotel for State Govt. Rate

COURSE REGISTRATION FEE:  $325.00 Includes all training materials, and a Certificate of Completion.

Instructor Bio

Dr. Andy Young

Dr. Young has been a Professor in Behavioral Sciences at Lubbock Christian University since 1996 and a negotiator and Psychological Consultant with the Lubbock Police Department’s SWAT team since 2000. He also heads their Victim Services Unit and is the director of the department’s Critical Incident Stress Management Team.  He has been on the negotiating team at the Lubbock County Sheriff’s Office since 2008 and has recently been asked to serve as the Psychological Consultant on the Amarillo Police Department’s HNT team and has joined the team at the Texas Department of Public Safety (state troopers).  He has written a book, mostly stories about his work as a crisis counselor and hostage negotiator at LPD called Fight or Flight: Negotiating Crisis on the Frontline (see and has published research on the callout experience, personality and decision-making styles of negotiators and SWAT operators, one of which was recently published in NTOA’s magazine.  Since 2014 he has spoken nationally at numerous hostage negotiator conferences, as well as other professional and academic conferences on crisis intervention and hostage negotiating.

Pre-Payment is not required to register or attend IN-PERSON seminars. Pre-payment is required for WEBINARS and ONLINE COURSES.


Course Objectives

This course is designed to build upon the officer’s basic negotiation skills and training. Students attending must have successfully completed Crisis Hostage Negotiations – Phase I II course or a 40-hour equivalent, prior to attending this course. This is NOT the Phase III certification course, but it does meet the requirements to recertify for Phase III. This course is not suggested students with no prior negotiation training.

Dealing with Death "When it goes bad": Despite our best efforts, sometimes death occurs during negotiations. This can affect the negotiation team particularly the primary negotiator. This instruction will discuss these issues, identifying and possible courses of action to deal with them.

Managing Intel and NOC operations:  Intelligence is extracted from information. Collecting, analyzing, and utilizing intelligence is crucial. This block of instruction will cover the effective use of intelligence in the NOC using situation boards.

Negotiations Via Text message:   The average American sends 678 texts per month. 80% of adults now text. Texting is here to stay. Many subjects prefer texting over voice communication. Texting bring a set of complex issues that negotiators must understand and be able to work with. There are a few advantages to texting for negotiators as well. Texting issues will be discussed, and texting techniques discussed.

Case Law relating to crisis negotiations:   There are numerous case laws not just Downs V US that affect directly and indirectly crisis negotiations. Varies case law will be discussed with its implications and effects on crisis negotiations.

Diverse Populations:   Combat veterans, autistic, individuals and the hearing impaired are populations can involve unique challenges for the crisis negotiator.

Suicide Intervention:   Can you talk a person into committing suicide? The truth and the myths about suicide will be discussed. Recognize suicide trends within the United States. Identify terminology associated with suicide. Identify risk factors associated with suicide. Identify risk indicators associated with the immediacy of suicidal intent. Apply effective intervention techniques for the actively suicidal person.

Talk from cover/Open air situations:  23% of negotiations take place in a talk from cover situation. This instruction will cover the dynamics of negotiation in an environment that does not involve the comfort and convenience that vehicle born NOCs provide.

Measuring progress in negotiation:  Since the introduction in the 1970’s of negotiation as a tactical option in law enforcement responding to crisis and hostage incidents, it has been vital to understand how to measure progress in negotiations as it greatly influences the decision-making process of command and that of other tactical options.

Cell Phone issues in negotiations:  103% of the US population own a cell phone. Cell phones create unique challenges in negotiations. As the negotiator we want to be the subjects only contact. This block of instruction will cover methods and processes to work with cell phone providers to shut down or modify cellular service.

Negotiating with the hostage:   Hostages personality and behavior can sometimes become an issue. Topic will cover dynamics in dealing with hostages and concepts such as Stockholm syndrome and London syndrome.

Negotiating via translator:  This section of instruction will discuss the challenges in negotiating using a translator.

Art of coaching:  Effective coaching of the primary negotiator is essential. This instruction will cover proper and effective coaching techniques as well as common mistakes such as over coaching and bypassing the coach.

Risk Assessment:   This section of instruction will give the negotiator an assessment process to assist in understanding the motivation of the suspect and determining the risk of violence.

Role Play:    Students will get a chance to participate as a team member and use the most advanced electronic equipment that is on the market today. Apply basic communication skills to crisis negotiation. Recognize and apply factors that contribute to successful crisis negotiation. Document crisis negotiation team activities. Apply intelligence to resolving a crisis incident.

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