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Seminar Title:  
Hostage/Crisis Negotiations - Phase I and II

DATES:  3/30/2020 through 4/3/2020

INSTRUCTOR(S):  Jack Cambria

LOCATION:  Central Virginia Criminal Justice Academy - 1200 Church Street, Lynchburg, VA  24504

HOTEL:  Courtyard Lynchburg - Lynchburg, VA  1-434-846-7900
Contact Hotel for Current Rates

COURSE REGISTRATION FEE:  $495.00 Includes all training materials, and a Certificate of Completion.

Instructor Bio

Jack J. Cambria, Lieutenant (retired)
Jack Cambria is a recently retired member of the New York City Police Department who has contributed 33 ½ years of exemplary service. He has served for 16 years in the Emergency Service Unit (ESU), whose primary focus is to provide Rescue, Tactical (SWAT), and Counter-Terrorism services to the City of New York. He was assigned to ESU in the ranks of Police Officer, Sergeant and Lieutenant. He has extensive experience and certifications in all facets of these operations, and is a New York State Certified Police Instructor. He holds numerous awards for bravery and dedicated service. He has responded to and served on many high profile assignments such as both World Trade Center disasters, plane crashes, and a variety of hostage and barricade situations, particularly violent and suicidal individuals. He also served as the Rescue Team Manager on the FEMA-Urban Search and Rescue Task Force. Because of his solid foundation of achievements, Jack was assigned to command the agencies elite Hostage Negotiation Team for the last fourteen-years of his career. His duties consisted of coordinating the efforts of over 100 negotiators, who responded throughout New York City to all hostage related assignments. He was responsible for the training and certification of all new negotiators and refresher training of all of the current members of the team. Jack has and continues conducting in-service training for many international, federal, state and local law enforcement and corporate agencies. In 2006, he and two selected members of his team were dispatched to the U.S. Military Base at Guantanamo Bay, Cuba to conduct hostage negotiation training for members of the United States Joint Task Force. He has also served as a technical consultant in the entertainment industry, where he advised on the major motion pictures, ‘The Taking of Pelham 1-2-3,’ ‘Jack Ryan: Shadow Recruit,’ and ‘The Amazing Spiderman II;’ additionally for the television series, ‘Life on Mars,’ ‘Blue Bloods,’ ‘Unforgettable,’ ‘Elementary,’ and ‘The Mysteries of Laura.’ Jack has authored several scholarly articles on negotiations and has achieved his Masters Degree in Criminal Justice. He has served as an adjunct professor at the John Jay College of Criminal Justice (CUNY) and the Empire State College (SUNY) in New York City.


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Course Objectives

Introduction to Crisis/Hostage Negotiation: Understand the premise of crisis negotiation. Recognize elements of successful crisis negotiation .Apply common crisis negotiation terms.

Team Structure:  The structuring of a crisis negotiation team and the importance of command personnel, as well as command personnel’s understanding and support will be discussed. (This structure works for small and large agencies alike) Determine organizational requirements for an effective crisis response. Coordinate personnel, resources and equipment for crisis negotiation. Identify training requirements associated with crisis negotiation.

Basics of Negotiating:  The function and duties of each team member, including command personnel, will be explained and discussed. Negotiation strategies will also be discussed. Negotiation Operation Command (NOC) and Tactical Operation Command (TOC) - what are they and how do they function with each other during a SWAT incident. Apply safety and security measures to contain a crisis. Establish command and control during a crisis incident. Mitigate a crisis incident.. Establish operational objectives during a crisis. Evaluate and manage risk during a crisis incident. Plan a risk-effective negotiation strategy.

Intelligence: Develop a system for managing intelligence. Recognize the value of intelligence in mitigating a crisis. Differentiate categories of crisis intelligence. Apply intelligence to resolving a crisis incident. Maintain effective incident information charts and dialogue records. Social media is huge. In today’s world the negotiator has to be aware of how social media works and how it can help and hinder negotiations.

Communication Skills:  The student will be given an in-depth overview of communication skills, both conversational speaking and active listening will be discussed. Recognize the value of effective communication in crisis negotiation. Apply the principles of the behavioral influence steps. Recognize barriers to effective communication. Apply basic communication skills to crisis negotiation.

Psychology in Negotiations:  In this segment, students will discuss in layman’s terms the mental and personality disorders that are prevalent during crisis situations. Identifying the mental or personality disorder and dealing with it in a crisis situation. Students will learn the three most common types of suspects that are involved in hostage/barricade incidents. Recognize characteristics of mentally ill or emotionally disturbed subject Apply techniques for communicating with mentally ill or emotionally disturbed individuals.

Terrorism and extremist groups:  Can we negotiate with a terrorist or extremist groups?. An understanding of the ideology and culture of terrorists and extremist groups will be discussed

Case Studies: Each and every hostage and crisis situation is different. The cases we will review are a diverse sampling of the instructor’s experiences and other incidents from across the nation.

Suicide Intervention:  Can you talk a person into committing suicide? The truth and the myths about suicide will be discussed. Recognize suicide trends within the United States. Identify terminology associated with suicide. Identify risk factors associated with suicide. Identify risk indicators associated with the immediacy of suicidal intent. . Apply effective intervention techniques for the actively suicidal person.

Role Play:  Students will get a chance to participate as a team member and use the most advanced electronic equipment that is on the market today. Apply basic communication skills to crisis negotiation. Recognize and apply factors that contribute to successful crisis negotiation. Document crisis negotiation team activities. Apply intelligence to resolving a crisis incident.

Additional topics attendees will have gained knowledge in:


  • Recognize circumstances conducive to successful crisis negotiation.
  • Recognize and apply strategies that contribute to successful crisis negotiation.
  • Recognize a non-negotiable situation.
  • Recognize and understand risk/benefit regarding the use of third party intermediaries.

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