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Seminar Title:  
Calming The Fire: Principles for De-escalation and Understanding People

DATES:  9/25/2017 through 9/26/2017

INSTRUCTOR(S):  Darryl Rivers

LOCATION:  Cooper Auditorium (Leaf)  - 911 E Sawmill, Flagstaff, AZ  86001

HOTEL:  Drury Inn - Flagstaff, AZ  
$143 Single/ $153 Double. Group #2315299
Book Room Online Here

COURSE REGISTRATION FEE:  $295.00 Includes all training materials, and a Certificate of Completion.

Instructor Bio

Darryl L. Rivers is a U.S. Military Veteran and a retired Law Enforcement professional. He has experience as an Officer with the Detroit Police Department, an ATF task force agent, a Detective with the Arizona Department of Corrections, A Lead Special Agent with the Arizona Office of the Attorney General, and a Sergeant with the Goodyear Police Department. He also has served as a civilian Public Education Specialist and trainer with Arizona government agencies. Darryl is a state certified General Instructor, Defensive Tactics, and Physical Fitness Instructor. One of his favorite assignments was serving as a Crisis/Hostage Negotiator assigned to the Special Assignment Unit, Crisis Negotiations Team.

Darryl started his own training business called “The L.E.A.D. Company” shortly after his retirement. From that platform Darryl has established himself as a national leadership speaker and trainer, a published author, Certified Professional Behavioral Analyst, Emotional Intelligence analyst/trainer, NLP/body language trainer and a John Maxwell Certified Team Member. He has a unique, humorous, yet intellectual delivery to his trainings that makes him a sought after corporate and government trainer across the nation.


Pre-Payment is NOT required to register or attend this seminar

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Course Objectives

Calming the Fire:   Fundamental Principles of De-escalation and Understanding curriculum is designed to identify   several basic behavioral types and what manner of communication works best   with each one. By studying these qualities we can identify not only what   works with those we encounter, but also how we best work with them and what   areas we may need to work on to make us better communicators and   de-escalators to potentially volatile situations. Each Officer is the   starting point to a successful de-escalation. Know where you starting line is!

At the conclusion of this training, participants will be able to:

  • Identify the basic behavior styles   expressed in all people and how to apply understanding to them. .
  • Identify positive and negative body language and learn to apply them to accomplish successful de-escalation practices. .
  • Explore how to look beyond the problematic actions   of others to identify the real issue. .
  • De-Escalate the Person, Not the Problem.

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