PATC Online Training for Public Safety

Live Webinars
Past Webinars
V-Academy Online
F.A.Q.'s

LIVE WEBINAR SCHEDULE
TIME: Eastern Time Zone (GMT-5:00, except March 11 - November 4 Daylight Savings GMT -4:00)
NOTE: Click Webinar Title for details and registration

Date	Instructor	WEBINAR TITLE	Subject/Series	Fee
5/23/2013	Matt Dolan	Light Duty Policies in Public Safety	Public Safety Liability	$35
6/4/2013	Matt Dolan	Zero Tolerance Policies: Do They Work?	Public Safety Liability	$35
6/7/2013	Jack Ryan	Property & Evidence	Legal Update	$35
6/12/2013	Matt Dolan	The Hiring Interview: Strategies to Limit Liability	Public Safety Liability	$35
6/18/2013	Matt Dolan	Family and Medical Leave Act	Public Safety Liability	$35
6/20/2013	Lou Reiter	Discipline Matrix vs. Individualized Penalties	Supervision / Internal Affairs	$35
6/26/2013	Matt Dolan	The Just Cause Checklist for Supervisors	Public Safety Liability	$35
7/16/2013	Matt Dolan	Termination Separation Agreements	Public Safety Liability	$35
7/18/2013	Lou Reiter	Social Media Use by Public Safety Employees	Supervision / Internal Affairs	$35
7/26/2013	Jack Ryan	2012-2013 U.S. Supreme Court Update	Legal Update	$35
8/16/2013	Jack Ryan	Off-Duty Action	Legal Update	$35
8/22/2013	Lou Reiter	Administrative Interviews	Supervision / Internal Affairs	$35
9/20/2013	Jack Ryan	Sexual Harassment, Discrimination & Misconduct	Legal Update	$35
9/26/2013	Lou Reiter	Economic Misconduct by Public Safety Employees	Supervision / Internal Affairs	$35
10/18/2013	Jack Ryan	Hiring, Selection and Retention	Legal Update	$35
11/22/2013	Jack Ryan	Special Operations: Tactical, SWAT, E.R.T.	Legal Update	$35
12/20/2013	Jack Ryan	Dealing with the Mentally Ill / Diminished Capacity	Legal Update	$35

PAST WEBINARS

WEBINAR TITLE	Subject/Series	Fee
Webinars & Online Training: Many Needs, Many Options	Informational	$0
Confronting the Toxic and Problematic Employee	Public Safety Liability	$70
Officer Involved Domestic Misconduct	Legal Update	$70
Understanding and Leading This Generation of Employees	Leadership / Supervision	$70
Prisoner Care, Custody & Restraint	Legal Update	$70
Defensible Employee Discipline	Supervision / Internal Affairs	$70
The Hostile Work Environment and Agency Liability	Public Safety Liability	$70
Progressive Discipline Policies	Public Safety Liability	$70
False Confessions and Contaminated Statements	Investigations	$70
Internal Affairs / Operations Audits	Supervision / Internal Affairs	$70
Arrest, Search and Seizure	Legal Update	$70
Fraternization and Nepotism	Public Safety Liability	$70
Pregnancy Discrimination	Public Safety Liability	$70
Age Discrimination	Public Safety Liability	$70
Vehicle Pursuit	Legal Update	$70
Domestic Misconduct	Supervision / Internal Affairs	$70
Disability Discrimination	Public Safety Liability	$70
Truth About Body Language & Deception	Investigations	$70
Sexual Misconduct	Supervision / Internal Affairs	$70
Use of Force	Legal Update	$70
Whistleblower Protection Statutes	Public Safety Liability	$70
Interviewing the Angry Subject	Investigations	$70
Citizen Recordings of Officers on Duty	Public Safety Liability	$70
Duty to Disclose Exculpatory Evidence	Legal	$70
Officer Performance Evaluations	Public Safety Liability	$70
Officer Termination	Public Safety Liability	$70
Intangible Performance Boosters	Leadership / Supervision	$70
Social Networking Evidence and Investigations	Investigations	$90
Leading Change ~ Every Leader's Challenge	Leadership / Supervision	$70
Finding Value in the Four Most Difficult People	Leadership / Supervision	$70
Supervisory Retaliation Liability	Public Safety Liability	$70
Electronic Evidence: What Every Officer Needs to Know	Investigations	$90
Why Good Officers Become R.O.A.D. Warriors!	Leadership / Supervision	$70
Wi-Fi Investigative Technology (13 Part Series)	Investigations	$300
Fair, Defensible and Transparent Promotional Exams	Public Safety Liability	$70
5th & 6th Amendment Impact on Investigations	Investigations	$70
WI-FI Industry Trends that Impact Law Enforcement	Investigations	$0
10 Most Common Investigator Pitfalls	Investigations	$70
Occupy & Beyond: Practical Steps for Police Crowd Control	Supervision / Operations	$70
Sexual Assualt: Understanding the Four Types of Rapist	Investigations	$70
Electronic Recordings of Interviews & Interrogations	Investigations	$70
Autism Awareness and Law Enforcement ~ Be first 2 Respond	Response	$70
Plain Truth: Garrity and Compelled Statements	Supervision / Internal Affairs	$70
Brady & Giglio Liability in Law Enforcement	Public Safety Liability	$70
The Narrative Based Interview: Reducing Contamination	Investigations	$70
Digital Evidence: Cloud Computing, IPv6, Mobile Hotspots	Investigations	$70

V-ACADEMY SELF-PACED ONLINE TRAINING

COURSE TITLE	Subject/Series	Fee
Advanced Internal Affairs Investigations	Supervision / Internal Affairs	$49
Child Sex Abuse	Investigations	$49
Conducting a SWOT Analysis	Leadership / Supervision	$49
Emergency Vehicle Operations (EVOC)	Tactics / Procedures	$49
Generational Differences in the Workplace	Leadership / Supervision	$49
Homeland Security Training	Tactics / Procedures	$49
Police Training for Incidents Involving Psychiatric Disorders (Mental Illness)	Tactics / Procedures	$49
Internet Tools for Criminal Investigators	Investigations	$49
Introductory Internal Affairs Investigation	Investigations	$49
Less Lethal Force	Tactics / Procedures	$49
Managing Personnel & Organizational Change	Leadership / Supervision	$49
Maneuvering Successfully in the Political Environment	Leadership / Supervision	$49
Mission, Vision, & Core Values	Leadership / Supervision	$49
Officer Involved Shooting Investigations	Investigations	$49
Preparing & Responding to Celebratory Riots	Tactics / Procedures	$49
Professionalism in the 21st Century	Leadership / Supervision	$49
Recruitment & Retention of Law Enforcement	Leadership / Supervision	$49
Reducing Liability for the Smaller Agency	Leadership / Supervision	$49
Statement Analysis(R) Interviewing Techniques	Investigations	$49
Strategic Planning	Leadership / Supervision	$49
Survival Spanish for Law Enforcement	Tactics / Procedures	$49

FREQUENTLY ASKED QUESTIONS

WEBINARS
V-ACADEMY
CUSTOM ONLINE TRAINING

PATC Webinar attendance at over 15,000 and growing! <as of May 2013>

PATC Webinars offer practical training at a cost that any agency can afford. For the price of a single registration, agencies can have as many officers as they wish view the webinar from a single location, and all who view the webinar receive a certificate of training completion by completing the group viewing sign-in sheet. Instructions for obtaining the sign-in sheet are given during the webinar. Attendees on group sign in sheet must be with same agency as the registered attendee.

REGISTRATION, PAYMENT AND RECEIPTS (Important!)

Upon registering for any PATC Webinar you will recive an email from "messenger" with your access information. If it is a paid webinar then you will receive a second "messenger" email with your payment receipt ~ this is your master copy of the receipt. These emails come from an automated system and sometimes get directed to bulk / junk / spam folders instead of your "Inbox" - check all necessary folders for the "messenger" email for your registration information and payment receipt.

HOW DO I PAY? Registration for PATC webinars requires payment online by either credit card, PayPal or registration code. If you cannot pay online by credit card or PayPal, we can invoice you upon receipt of our order form.

USING ORDER FORM: Instead of paying online, you may use our order form. Use the order form to 1) process registration by invoice, or 2) register multiple webinars on one order, or 3) order recorded/past webinars on disk. Click Here to download Order Form

Registering for a Live Webinar, unless otherwise stated on the details page for each respective webinar, gives you access to the Live Webinar only, and all referenced materials. If you miss the Live webinar you will be offered a webinar credit for the value of the live webinar or payment refund. To view the recording of the webinar you must register for the recording from the webinar schedule page.

Registering for a Recorded Webinar only gives you access to the recording, and any referenced materials.

GROUP VIEWING:

Agencies across the country are connecting their training room computer up to a big-screen monitor or projector and having as many officers as they need view a PATC Webinar. What is the cost for group viewing? Only the cost of a single registration - normally $35 (limited to single location viewing).

Group viewing only applies to viewing from a single location. If you have attendees viewing from multiple locations then multiple registrations are required (technical limitation)

"Groups" must all be associated with the same agency as the registered attendee

LIVE WEBINAR vs. RECORDED WEBINAR:

View the live webinar for a dynamic environment where you can ask the instructor questions in real time. All live webinars are recorded and the recorded version will be listed in "Past Webinars..." section of our webinar schedule page. Online streaming past webinars give you 30 days minimum to view the webinar as many times as you need, and by as many people as you like. All who view the recorded webinar can receive a certificate of attendance by completing the group viewing sign-in sheet. Instructions for obtaining the sign-in sheet are given during the webinar. Attendees on group sign in sheet must be with same agency as the registered attendee.

See notes above under "Registration..." for more details on access information to Live vs. Recorded Webinars.

WEBINAR MATERIALS ISSUED TO ATTENDEES:

Webinar materials are available to all attendees. Webinar materials include, at a minimum, a copy of the instructor's PowerPoint presentation, and additional resources in many cases. Webinar materials will not be issued by email or phone request, nor are materials issued prior to the Live webinar session. Listen for instructions in the webinar for how to obtain webinar materials.

CERTIFICATES:

All registered attendees of a Live Webinar will automatically receive a certificate of attendance sent electronically within two business days of the live session. Certificates will be sent to the email address used during registration.

Non-registered attendees viewing a Live webinar in a group-setting may complete the group viewing sign-in sheet to also receive a certificate of attendance. A link to the sign-in sheet will be sent to you prior to the Live webinar for you to print off and have available during the session.

All who view a past webinar online recording (registered or not) must complete the group viewing sign-in sheet to receive a certificate of attendance. Instructions for obtaining the sign-in sheet are given during the webinar. Attendees on group sign in sheet must be with same agency as the registered attendee.

FREQUENTLY ASKED QUESTIONS:

DO I NEED TO INSTALL ANYTHING? To view a PATC Webinar you must install the Training Manager. If you have JavaScript enabled on your computer then it will automatically install when you "Join" a webinar. If you have JavaScript blocked or want to ensure you are able to view the webinar, you may use the Non-JavaScript download of the of the Training Manager HERE.

WHAT DO I NEED ON MY COMPUTER?

Computer with High Speed Internet (any DLS, Cable, T1 or higher will suffice)

Internet Explorer 7.0 or higher, or Mozilla Firefox

Computer Speakers

Upon registering, you need to save the email that confirms your registration. This email will include all information you need to “Join” the webinar.

For firewall issues and security issues – continue reading below on FIREWALL ISSUES

DO I NEED A MICROPHONE OR DO I NEED TO CALL IN ON A CONFERENCE LINE?
No. The only people speaking during the conference will be the host and the presenter. If you have a question for either, we use the chat room. If it is a content-related question about the webinar, the presenter will see your question in the chat room and address the response to the whole audience.

HOW / WHEN DO I JOIN THE WEBINAR?

Webinar times are listed in USA Eastern Standard Time.

You may “Join” the webinar 20 minutes prior to start time in order to address any technical issues with the HOST before the designated start time.

Upon registering for the webinar you will receive 2 emails – registration email and payment receipt email – from the webinar “Messenger” --- hold on to these emails, as this is your official information on how to join the webinar and your official payment receipt.

FIREWALL ACCESS

PATC Webinars are a hosted service through Webex by Cisco. The information below is directly from WebEx.

BROWSER EXCEPTIONS

Add an exception for the entire webex.com domain = *.webex.com.

At the minimum, the following addresses should be added as exceptions: patc.webex.com

ActiveX and/or JavaScript will need to be allowed through the firewall and web browsers should be configured to not restrict ActiveX and/or JavaScript.

WebEx sites are not cached (content, IP-path) on proxy servers by the host and best practice is to not cache by clients.

IP ADDRESS EXCEPTIONS: Note: Due to dynamic IP address allocation, WebEx cannot guarantee your WebEx site will operate with a given IP at all times. Therefore, it is necessary to add the full IP address range to ensure proper connectivity to your WebEx site in all situations.

64.68.96.0/19 (CIDR)       or       64.68.96.0 - 64.68.127.255 (net range)
66.114.160.0/20 (CIDR       or        66.114.160.0 - 66.114.175.255 (net range)
66.163.32.0/20 (CIDR)       or        66.163.32.0 - 66.163.47.255 (net range)
209.197.192.0/19 (CIDR)       or        209.197.192.0 - 209.197.223.255 (net range)
208.8.81.0/24 (CIDR)       or       208.8.81.0 - 208.8.81.255 (net range)
210.4.192.0/20 (CIDR)       or       210.4.192.0 - 210.4.207.255 (net range)
62.109.192.0/18 (CIDR)        or       62.109.192.0 - 62.109.255.255 (net range)
173.243.0.0/20 (CIDR)        or       173.243.0.0 - 173.243.15.255 (net range)
114.29.192.0/19 (CIDR)       or       114.29.192.0 - 114.29.223.255 (net range)

PORT EXCEPTIONS (inbound and outbound traffic)

TCP                 80           Client Access
TCP                 443         Client Access - Secure Traffic (SSL Sites)
TCP/UDP        1270       Client Access (Non SSL Sites)
TCP/UDP        53           Domain Name System (DNS)
TCP/UDP        5101       MMP
TCP                 8554       Audio Streaming Client Access
UDP                7500       Audio Streaming
UDP                7501       Audio Streaming
UDP                9000       VoIP/Video
UDP                9001       VoIP/Vide