Part of a leaders responsibility is to maintain favorable work conditions. Unfortunately, there are people who make this difficult to accomplish. While they may be small in numbers at times, they seem to create the largest amount of stress. Line and staff officers are often referred to as toxic employees. Their counterproductive attitudes can negatively impact the workplace. Toxic employees are people who are disappointed with his or her job, and want to tell everyone of their experience. Their unhappiness can stem from a variety of sources. The toxic person likes to hold the workplace hostage from threatening supervisors with lawsuits, to filing baseless grievances. If the work force feels the toxic person is not being held accountable, morale suffers.
This course helps police leaders develop strategic approaches to deal with toxic employees while managing liability risk. The user-friendly course presents multiple defensible techniques to help administrators and supervisors establish a plan to manage the toxic employee and avoid costly lawsuits.
Upon Completion: Participants will be able to:
• Identify outcomes based on a clear mission and vision
• Use operational checklists when hiring
• Understand the best approaches to background checks
• Recognize potentially toxic employees
• Reduce liability risks through progressive discipline and defensible performance evaluations