Leadership / Supervision

Supervising and Managing Problem Officers

Length of Seminar: 3 Days
Instructor: James Currie

Course Overview:
This course is designed to provide knowledge and training which will enhance supervisory and leadership skills when supervising subordinates with problem/difficult behavior.

During this three (3) day course, officers will be presented with ideas and techniques to assist them in becoming more professional and confident on the application of their supervisory and leadership skills.

Introduction:
As never before, officers need professional leaders who have high standards, possess great skills in their roles and who are willing to continually study and learn to achieve their full supervisory potential. Being a public safety officer has always been a tough, demanding, but rewarding profession because of the satisfaction and responsibilities involved. However, the technological advances in all communications media, especially television, have made today's new officers more aware and knowledgeable than their predecessors. They are taught in school to think more for themselves and to question anything which is not clearly based on logic and reason.

These factors dictate that leaders must, more than ever, have a better understanding of individual behavior and be more proficient on the execution of their total supervisory responsibilities.

Upon Completion:
At the completion of this course, the officer will have received instruction for them to be able to:

1. Recognize indicators of effective leadership for officer performance.
2. Identify keys to effective leadership to promote officer compliance.
3. Understand the importance of knowing human behavior in relationship to effective officer behavior.
4. Understand how our roles and attitudes influence officer behavior.
5. Recognize effective leadership traits and principles that effect officer behavior.
6. Identify advantages and disadvantages of different leadership styles.
7. Understand supervisors responsibilities and how they affect officer performance.
8. Understand the importance when counseling for officer performance.
9. Identify the actual factors when conducting officer performance evaluation.
10. Recognize and deal with officer stress.
11. Identify the factors which deal with supervisory liability and problem/difficult officers.

Why Attend?

• Supervising Problem Officers
• Problem Solving Skills
• Counseling Skills For Supervisors
• How To Recognize And Cope With Officer Stress
• How To Motivate Officers
• How To Conduct Officer Evaluation
• How To Deal With The Officers Who Questions Orders Or Ask Why?
• How To Gain Officer Respect And Compliance
• How Your Leadership Style Effects Officer Behavior
• How Human Behavior Effect Officer Attitudes