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Caring for the Organizational Spirit
Length of Seminar:
1Day
Instructor: William Westfall
Course Overview:
As leaders we must remind ourselves that contained within
every dilemma with which we are faced there is a two-pronged
question. One prong contains the managerial issues and the
second prong the leadership issues. The management prong
is doing the thing right, while the leadership prong is
doing the right thing. Leaders understand this and when
doing the right flies in the face of doing the right thing
they know how to put the right spin on this contention and
bring the situation to a successful conclusion. That is
what sets them apart. Officers are very adept at identifying
the managerial issues. We have not been taught how to identify
and consider the leadership issues. We must learn how. To
simply make a decision based on the managerial concerns
can rob an organization of spirit. Insurance companies that
have settled suits involving police officers, even knowing
the officers performed properly, have made a decision based
solely on the managerial considerations. They have ignored
the leadership issues that affect the spirit of the organization
and the officers to say nothing of the long term reputation
of their company. Identifying the managerial issues is easy.
Identifying the leadership issues is difficult. It takes
time and once identified the leadership issues often take
moral courage to pursue.
Attendees will gain an understanding of:
THE PARADIGM EFFECT: AVOIDING THE PARADIGM
TRAP
A. Paradigm Definitions
B. Paradigm Effect
C. Paradigm Paralysis
D. What Happens After We Lock on to a Paradigm
THE LESSON OF LT. COLONEL FRENCH:
A. Who is Responsible for our Frustration and Failures?
B. The Lesson of Lt. Colonel French
LEADERSHIP: A DEFINITION FOR THE TIMES
A. The Influence and Power of your Belief System on your
Management Style
B. Identifying your Beliefs about Yourself, your Boss, you’re
Fellow Employee
APPLICATION OF THE LEADERSHIP TEST
A. General Jonathon Wainright
B. Joshua Chamberlain
POWER AND PYGMALION
A. Formal and Informal Power
B. Pygmalion and its Effect on Productivity
LEADERSHIP-PUTTING IT IN PLACE
What we have learned will community oriented
policing make a difference in your community?
This overview is designed to strengthen decision-making
and discuss ways to incorporate your program into the local
community. Tips on how to get a COPS unit started will
also be discussed. A review of the first day, or the "how
to" portion of this 2 day instruction, will answer any
outstanding student questions.
Public speaking and speaking to the community
- What is the difference?
In this discussion, various methods that enhance the public
speaking skills of COPS officers will be presented. Additional
instruction will be provided in planning, organizing, and
leading community meetings, and the follow-up necessary
to make these meetings successful. Skills to draw out the
voice of the community will also be presented, including
a follow-up on community surveys and problem identification. |