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Supervision, Leadership & Officer Discipline
Length of Seminar: 2.5 Days
Instructor: Harry Dolan
Course Overview:
Motivation and Successful Leadership Traits: In order to influence others and move today's work team forward, we must first develop a clear understanding of how current principles of motivation contrast to managerial folklore.
Value the Significance of Coaching & Counseling: When applied properly and consistently, coaching serves to minimize the need for counseling and disciplinary action. Understanding why leaders fail to coach & counsel before matters get out of hand is vital to organizational success.
Administer Disciplinary Action While Maintaining the Professionalism of the Organization and Dignity of the Employee: Develop a solid understanding of the principles of progressive discipline, just cause standards, performance improvement plans, employee and management's rights, employee duty to cooperate, last chance agreements, and termination. Low morale and significant organizational stress surrounds the misunderstanding and misapplication of these fundamental principles. Learn what to do (specifically) when problems first arise.
Master the "Nuts & Bolts" of Personnel Management:
- First Step: "Hire the Right People"
- Retain the Right People Through Mentoring and Succession Planning
- Essentials of Supportive and Corrective Feedback
- Active Listening and Honest Communication Sets the Foundation
- Implement Key Strategies Proven to Improve Productivity and Morale
- Conduct Meaningful Coaching/Counseling Interviews
- Only Skilled, Assertive Leaders, Free from Emotional Stumbling Blocks, Effectively Confront Negative Performance Issues
- Effective Organizations Have Always Identified and Confronted Undesirable Employee and Supervisory Behaviors
- Define, Recognize, and Respond to Harassment Before You are in Court
- Conduct Fair and Effective Workplace Investigations
- Develop a Working Knowledge of Federal Employment Laws and Specific Indiana Statutes Related to Employee Discipline and Termination
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