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5 Day-Mastering Performance Leadership,
Supervision and Management in the Fire Service
Length of Seminar:
5 Days
Instructor: William
S. Westfall
Course Overview:
Ask any chief of police or sheriff and they will
indicate that their greatest concern is the quality of their
first line supervision. Each has learned in their own time
that the most important link to their success as an agency
administrator lies in hands of the supervisor who may be
running a shift or entire department in their absence. Given
this fact, it is remarkable how few skills we provide to
our supervisors to provide direction to and develop their
subordinates. That is the purpose of this seminar, to provide
meaningful supervisory skills to the participant so that
they can provide the proper direction to their people. To
develop their people as one leader stated so well, “Until
they don’t need them any more.”
Finding appropriate, useful supervisory and
mid-management training that truly impacts the competency,
commitment, attitude and feelings of supervisors in the
law enforcement and fire service is not easily done. This
program focuses on the first line supervisor and mid-manager,
to do just that. This program was developed by The Gallagher-Westfall
Group. Long recognized as some of the most innovative trainers
in the public safety field in the arena of leadership and
liability training, this program was developed over a fifteen
year period of time.
This seminar draws on much of the work that
had dramatically impacted on the subject of supervisory
leadership in the last decade. This course is specifically
designed to assist the supervisor to understand the application
of today’s leadership literature to the world in which
they work. Attendees will be introduced to the elements
of leadership, the differences between leadership and management
and how to develop them within their own supervisory role.
Beginning with an overview of the development
of our knowledge of what leadership is, the participants
will perform a self analysis to determine their present
communication and leadership styles. This evaluation will
point out their strengths and weaknesses as leaders and
assist them in preparing a personal development plan. There
will be an emphasis placed on the supervisor as communicator,
trainer, developer of people, quality control inspector,
and their role as an extension of management to include
liability gatekeeper. Attendees will better understand the
need for assessment skills and how to use them to assist
themselves and their officers to better perform their roles.
This program introduces the Six Layers of
Success©, The Leadership Test©, and the DISC®
as teachable tools that will improve the skills and abilities
of supervisors and managers to both manage and lead. There
is an emphasis on defining the difference between leadership
and management and identifying their separate skill sets.
For all the complexity of what we do, two
of the most critical leadership skills are those dealing
with relationships and productivity of our teams. This seminar
will identify how critical these two variables are to good
leadership and then will skill build them. Tools are provided
that will assist the attendee to work more effectively as
a developer with their people, both as individuals and as
a team. Case studies and illustrations are included as part
of the curriculum.
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